Network Quality Assurance: Proactive IT Troubleshooting

Know your network

Waiting for network events to alarm? Calls to the helpdesk got your flustered? IT troubleshooting skills can make the difference between uptime and disruption or quality assurance and a constant mess. Whether you review system logs or conduct real-time packet sniffing, traditional troubleshooting practices takes a lot of time, effort and tools to understand where to begin and what problems to look for.

Network Quality Assurance: Proactive Troubleshooting

Congruity Inspector is the easiest and most cost-effective solution available for IT troubleshooting. A single mouse-click collects a detailed operational profile of network activity and presents the findings in an intuitive report format. Whether you're trying to hunt down a bandwidth issue, a configuration problem or trace the source of unusual traffic activity, Congruity Inspector enables users to quickly search and identify the source of issues.

Data Scoping Feature

Congruity Inspector enables the user to sort through findings by a specific time and date, narrowing the dataset to better identify the source of a problem or the exact time an incident occurred. Choosing the desired time and date sorts all the data accordingly and makes investigation quick and easy.

The network service detail provides a great place to start an investigation, offering a complete list of ports, protocols, # of network sessions, failed sessions, total bandwidth, inbound and out bound bytes. This comprehensive summary provides useful information for tracking down the source of most networking issues. Each column can be used to sort data while the individual hyperlinks offer drill-down detail listing the global data associated with clients/workstation and host/server information.